Frequently Asked Questions
Have questions in mind? See our FAQs below
General Questions
Customization & Design
Ordering & Production
Shipping & Delivery
Ink, Usage & Maintenance
Returns & Satisfaction
Payments & Pricing
Business & Legal Questions
Customer Support
What types of rubber stamps do you offer?
Creative Rubber Stamps specializes in custom self-inking rubber stamps, including address stamps, signature stamps, logo stamps, teacher stamps, dater stamps, and endorsement stamps. We carry industry-leading brands such as Trodat Printy, Trodat Professional, and Ideal stamps in a wide range of sizes and formats.
What is a self-inking stamp?
A self-inking stamp contains a built-in ink pad that automatically re-inks the stamp after each impression. This allows for fast, clean, and consistent stampingwithout the need for a separate ink pad.
What’s the difference between Trodat Printy and Trodat Professional stamps?
Trodat Printy stamps are lightweight and ideal for everyday office, home, and classroom use. Trodat Professional stamps feature a metal frame designed for high-volume, heavy-duty stamping in busy office environments.
Can I customize my stamp?
What file formats do you accept for logos or signatures?
We accept most common file formats, including JPG, PNG, PDF, and SVG. High-resolution files produce the best results for crisp, clean impressions.
Is there a limit to how much text I can include?
Each stamp size has a recommended text and line limit to ensure legibility. If your design exceeds the optimal size, we may contact you with suggestions to improve clarity.
Can I make changes after placing my order?
Because custom stamps are produced quickly, changes may not be possible once production begins. If you need to make a change, contact us as soon as possibleand we’ll do our best to help.
How long does it take to make a custom stamp?
Most custom stamps are produced within one business day, and many qualify for same-day production if ordered early before noon.
Do you offer same-day stamp production?
Yes. Same-day production is available on many stamp models. Availability may vary based on order volume and customization requirements.
How long does shipping take?
Shipping times vary based on your selected method at checkout. Most customers receive their stamps within 2–5 business days after production.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs depend on the destination.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information.
How long does a self-inking stamp last?
A self-inking stamp typically produces thousands of impressions before needing re-inking, depending on usage.
How do I re-ink my stamp?
Why does my stamp look blurry or uneven?
Blurry impressions are usually caused by:
- Too much pressure
- Uneven surfaces
- Low ink levels
Re-inking the pad and using even pressure typically resolves the issue.
How should I store my stamp?
Store your stamp in a cool, dry place and avoid leaving it pressed down when not in use to extend its lifespan.
Can custom stamps be returned?
Because stamps are custom-made, returns are generally not accepted. However, if your stamp arrives defective, we’ll make it right.
What if there’s a spelling error on my stamp?
If the error was made during production, we’ll replace the stamp. If the error was approved in the design preview, replacements will require a new order.
What payment methods do you accept?
We accept major credit cards and secure online payment methods available at checkout.
Do you offer bulk discounts?
Yes. Bulk pricing is available for larger orders. Contact us for custom quotes.
Are signature stamps legally binding?
Signature stamps can be legally binding depending on usage and local regulations. We recommend consulting legal counsel for compliance in sensitive or regulated situations.
Can stamps be used on official documents?
Many businesses and organizations use stamps for approvals, processing, and internal documentation. Always confirm requirements for official or legal documents.
How can I contact Creative Rubber Stamps?
If you have questions or need help with an order, you can contact our customer support team through our website. We’re happy to help with design guidance, product selection, and order assistance.
Why choose Creative Rubber Stamps?
We combine fast production,high-quality Trodat products, and expert customization to deliver reliable stamping solutions for businesses, educators, and individuals nationwide.