Return Policy

At Creative Rubber Stamps, we pride ourselves on strict quality control standards and systems that ensure the vast majority of orders will be perfect. If for any reason we do make an error on a stamp, or the stamp does not function according to it's specifications, we will replace it free of charge.

However, if a customer enters their text information with mistakes / typos or their signature or artwork are not legible, we cannot be held responsible and will not replace the product free of charge. Additionally, we make a custom product which cannot be exchanged for an alternative product if the customer simply doesn't like what they ordered.

Finally, if after ordering you realize you want to change or cancel your order, contact us via email info@creativerubberstamps.com immediately or call at 407-892-1319, we work on a very fast turnaround and cannot make changes or cancellations unless they come in immediately after your order is placed.

We accept returns on stocked stamps or items that are not customized for 30 days from delivery. However, we do not provide or reimburse for the return shipping charges.

FAQ

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General Questions

Customization & Design

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What types of rubber stamps do you offer?

Creative Rubber Stamps specializes incustom self-inking rubber stamps, including address stamps, signature stamps, logo stamps, teacher stamps, dater stamps, and endorsement stamps. We carry industry-leading brands such asTrodat Printy, Trodat Professional, and Ideal stamps in a wide range of sizes and formats.

What is a self-inking stamp?

A self-inking stamp contains a built-in ink pad that automatically re-inks the stamp after each impression. This allows forfast, clean, and consistent stampingwithout the need for a separate ink pad.

What’s the difference between Trodat Printy and Trodat Professional stamps?

Trodat Printy stamps are lightweight and ideal for everyday office, home, and classroom use. Trodat Professional stamps feature a metal frame designed for high-volume, heavy-duty stamping in busy office environments.

Can I customize my stamp?

Yes. All custom stamps can be personalized with your text, logo, signature, or artwork. You’ll see a live preview while designing your stamp so you know exactly how it will look before ordering.

What file formats do you accept for logos or signatures?

We accept most common file formats, including JPG, PNG, PDF, and SVG. High-resolution files produce the best results for crisp, clean impressions.

Is there a limit to how much text I can include?

Each stamp size has a recommended text and line limit to ensure legibility. If your design exceeds the optimal size, we may contact you with suggestions to improve clarity.

Can I make changes after placing my order?

Because custom stamps are produced quickly, changes may not be possible once production begins. If you need to make a change, contact us as soon as possible and we’ll do our best to help.

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