Return Policy
At Creative Rubber Stamps, we pride ourselves on strict quality control standards and systems that ensure the vast majority of orders will be perfect. If for any reason we do make an error on a stamp, or the stamp does not function according to it's specifications, we will replace it free of charge.
However, if a customer enters their text information with mistakes / typos or their signature or artwork are not legible, we cannot be held responsible and will not replace the product free of charge. Additionally, we make a custom product which cannot be exchanged for an alternative product if the customer simply doesn't like what they ordered.
Finally, if after ordering you realize you want to change or cancel your order, contact us via email info@creativerubberstamps.com immediately or call at 407-892-1319, we work on a very fast turnaround and cannot make changes or cancellations unless they come in immediately after your order is placed.
We accept returns on stocked stamps or items that are not customized for 30 days from delivery. However, we do not provide or reimburse for the return shipping charges.