Refund policy

At Creative Rubber Stamps, we pride ourselves on strict quality control standards and systems that ensure the vast majority of orders will be perfect. If for any reason we do make an error on a stamp, or the stamp does not function according to it's specifications, we will replace it free of charge.
However, if a customer enters their text information with mistakes or typos, we cannot be held responsible and will not replace the product free of charge. Additionally, we make a custom product which cannot be exchanged for an alternative product if the customer simply doesn't like what they ordered. We will not be held responsible for shipping mishaps. We will assist you with shipper information, but items delivered, delayed or shipped to a wrong address you select are not eligible for a credit or a refund.
Finally, if after ordering you realize you want to change or cancel your order, contact us via email immediately, we work on a very fast turnaround and cannot make changes or cancellations unless they come in immediately after your order is placed.